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Terms of use

Acknowledgement and Acceptance of Terms of Use

These Terms apply to www.retprogroup.com.au on which a link to these Term appears (collectively, the “Website”) and apply to all visitors. These Terms and any other terms that appear on the page from which you were directed to these Terms govern your use of the Website. By accessing the Website, you agree to be legally bound by the Terms then in effect.

These Terms as well as the information and materials contained in the Website are subject to change, without notice. RetPro Management Pty Ltd (“RetPro”) may add features to or remove features from the Website in its sole discretion. Continued access to the Website following any modification in these Terms will constitute your acceptance of the Terms as modified.

By using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to be bound by these Terms, do not use the Website.

No Warranty

The Website is provided on an “as is” and “as available” basis, and RetPro make no representations or warranties, express or implied, regarding the operation or availability of the Website. The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely.

RetPro makes reasonable efforts to update the information on the Website, however no member of RetPro makes any representation, warranty or guarantee, whether express or implied, that the content on the Website is accurate, complete or up to date. All opinions and estimates included on the Website are provided as at the Website creation date and are subject to change without notice.

Links to Other Sites

Where the Website contains links to other sites (including banner advertisements and sponsored links) and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by RetPro of those linked websites or information you may obtain from them. RetPro has no control over the contents of those sites or resources, and you access third party websites entirely at your own risk and subject to the terms and conditions of use for those websites.

Limitation of Liability

To the maximum extent permitted by law, neither RetPro nor its affiliates nor any other person will be liable for any direct or indirect loss, cost, expense, claim or damage of any kind and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, resulting from or in connection with the Website, any information contained herein or any links to third party websites. Where our liability cannot be excluded, we limit our liability to the fullest extent permitted by the Australian Consumer Law.

RetPro does not guarantee that the Website will be secure or free from bugs or viruses or any other type of malicious code or software. You are responsible for configuring your technology to access the Website Site and should use your own antivirus software.

Privacy Policy

The Privacy Policy is part of these Terms and is incorporated herein by reference.


Copyright in the information and materials on the Website, the design, text, graphics, images, software and layout are owned or licensed by RetPro. All rights are reserved.

You may imprint, copy, download or temporarily store extracts from the Website for your personal use or when you use our products and services. You may not use the Website to sell a product or to increase traffic to your website for commercial reasons.

Except as permitted by law, you must not reproduce, adapt, upload, download, link to, frame, modify, distribute, sell, publish or transmit in any form or by any process any of the material on the Website, except with our prior written consent.


The Website contains a number of trademarks, logos and symbols which are either owned by RetPro or used with the permission of their owners. You may not use these trademarks, logos or symbols or the name of any member of RetPro without RetPro’s prior written consent.

Governing Law

These Terms are governed by and are to be construed according to the laws applicable in the State of Victoria, Australia. You agree to the non-exclusive jurisdiction of those courts in respect of any proceedings in connection with these Terms or the Website. If any provision of these Terms is found to be invalid or unenforceable by a court of law, such invalidity and enforceability will not affect the remainder of the Terms which will continue in full force and effect.

Conflict with Additional Terms

Certain web pages or areas on the Website may contain additional terms, conditions, disclosures and disclaimers (“Additional Terms”). In the event of a conflict between these Terms and the Additional Terms, the Additional Terms will govern for those web pages or areas.

Last updated in December 2022.

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Trading Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday 9:00 am – 5:00 pm